Pickup Policy

We’re proud to offer our customers free pickup. This page outlines how it works and what you need to know about our pickup policy. If you’ve any questions, please reach out to us.

HOW DOES THE PICKUP OPTION WORK?

Enter your address at checkout and select the free Pick-Up option listed alongside paid shipping options.

When your order is ready for pickup, you’ll receive a notification email. The facility’s pickup location and hours are:

In The Mix
2609 Blodgett St.
Houston TX 77004 
Monday to Friday, 12 PM to 7 PM

You can also pick up at:

Bay Area Farmers Market
500 Baybrook Mall Dr.
Friendswood, TX 77546
Sundays, 11 AM to 3 PM
(parking lot between Fidelity Investments and Sleep Number)

*Select the pickup option and contact us stating that you want to pick up from the Bay Area Farmers Market instead of In The Mix.

Please have your receipt ready as proof of pruchase.

PICKUP ORDERS MUST BE PICKED UP WITHIN 1 WEEK OF NOTIFICATION

Customer orders not picked up within 1 week of the pickup notification email’s send date will be automatically refunded and subject to a 15% restocking fee.

If you’d like to have your items delivered instead, please email us at alchemist.lab8@gmail.com for more details.

We appreciate any feedback and would like to ensure that you’re happy with your purchase!